Super bummed that my GR-1 arrived defective. Huckberry is taking care of it and I let GORUCK know about the defect, but the bag isn’t really usable, so now waiting on a replacement. One of the mechanisms that hold the strap was sewn on backwards.
Location: Los Angeles, CA
Been doing this web thing since the early aughts. Technology still excites me like nothing else, especially hardware. Currently CTO of Frank & Eileen. Former VP of Customer Experience at Oura and Director of Customer Experience at Sonos.
Super bummed that my GR-1 arrived defective. Huckberry is taking care of it and I let GORUCK know about the defect, but the bag isn’t really usable, so now waiting on a replacement. One of the mechanisms that hold the strap was sewn on backwards.